Help Desk Support Technician

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The Help Desk Support Technician diploma program at Robertson College is a fast-paced program that includes hands-on learning to ensure you have the skills and ability to take to begin your career in IT.

Help Desk Support Program Overview:

  • Learn about basic computer concepts including an overview of PC hardware such as motherboards, CPUs, memory, expansion cards and power supplies
  • Learn the hardware and operating system principles of CompTia A+
  • Learn basic networking theory, and security procedures
  • Develop knowledge in Windows Client Configuration
  • Explore Linux+,
  • Learn Linux command line, basic maintenance, installation and configuration of workstations and networking
  • Develop skills in Network+ including installations and management
  • Develop knowledge and skills in Security+

You will also have the option to write a limited number certification exam(s) pending course outcome.

Learn more about this program, start dates, tuition and more by simply filling in the quick and easy form.

Request Information!

The Help Desk Support Technician program is available:

  • Online
  • Calgary
  • Edmonton

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