Community Support Worker

Social Services

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Community Support Worker Diploma Program Information

Begin a rewarding and challenging career in Social Services with Sprott Shaw College’s Community Support Worker (CSW) – Social Services program. 

Youth are particularly vulnerable and children with special needs, pregnant teenagers, homeless youth, and those who battle substance abuse, need caring adults in their lives. The need for support workers with post-secondary education is expected to grow in the area of First Nations outreach and community development.

What you will learn in this program:

  • How to prepare intake reports, assess clients and investigate eligibility for social benefits
  • About adolescent development
  • How to administer and implement social assistance programs
  • How to refer clients to community services programs such as life skills workshops, substance abuse treatment programs
  • How to assist clients in dealing with personal and social problems
  • How to track client’s behavioral changes and responses to interventions
  • How to assist children with special needs along side occupation therapists
  • CPR and First Aid
  • Crisis Prevention and management

This Community Support Worker program at Sprott Shaw College includes the Nonviolent Crisis Intervention© Seminar using the Crisis Prevention Institute© curriculum. Students will be able to take the exam to become Blue Card™ endorsed.

The Community Support Worker – Social Services program also consists of a 4-week practicum, which enables students to work alongside social workers and other health care professionals to solidify learned theory, methods, skills and ethics.

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Community Support Workers are employed by social service and government agencies, group homes and correctional facilities as:

  • Child and Youth Care Workers
  • Women’s Shelter Workers
  • Family Place Workers
  • Teen Pregnancy and Parenting Support Workers
  • Settlement/Newcomers Service Workers 



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